# Answer key - Word documents

The fixture is `policy-draft.docx`: 25 paragraphs of Normal style, nothing else. What a good rewrite returns:

## Structure (checked with python-docx)
- **Heading styles**: eight sections that should become headings - Introduction, Shipping within Portugal, Shipping to the rest of Europe, Delivery times, Returns, Refunds, Damaged items, Contact us - numbered one way (1 to 8). The draft numbers them four ways: "1.", "Section 2 -", "3)", "4", "5.", "Refunds (6)", "7.", "8.".
- **A real table** for the rates: 5 rows × 4 columns, the 12 prices unchanged (4.90, 6.90, 9.90, 7.90, 11.90, 16.90, 8.90, 12.90, 18.90, 12.90, 18.90, 26.90).
- **A table of contents** at the top - a Word TOC field, or at minimum a "Contents" list of the eight sections.
- **The duplicated paragraph** ("Shipping is free on orders over €60…") removed once; it appears in section 2 and again at the end of section 3.
- **The date** written one way - the title says "1 July 2026", the footer line says "07/01/2026". Either format, but one.

## Spelling (8)
recieve → receive · seperate → separate (appears twice, in the duplicated paragraph) · adress → address · wich → which · occassionally → occasionally · untill → until · definately → definitely · guarentee → guarantee

## Facts that must survive (12)
€60 free-shipping threshold · 14:00 same-day cut-off · 2 to 3 working days mainland · 5 to 7 islands · 3 to 5 Spain · 4 to 8 rest of EU · 14 days to return · 5 working days to refund · 48 hours to report damage · 10:00 to 18:00 phone hours · one working day email reply · +351 210 000 000

## Invented
Anything added to the policy - a new rule, a changed amount, a section the draft does not have, a company name or address the draft does not give - counts against. Rewording is fine; the brief says keep the substance.