# Microsoft Copilot — writing emails, raw output

- Date: 2026-09-20, first paste 08:26 (+07) was lost when the composer reset before the send registered; pasted again and sent 08:28, answered in about a minute. Web app (copilot.com), free, "Автоматически" mode, interface Russian, answer in English. Brief pasted as one message.
- Capture: page text via the extension.
- First read: three emails, subject lines, all fifteen facts. The most formal of the nine ("Under our payment terms, a 2% late fee can be applied", "I look forward to hearing your thoughts", "Best regards" throughout) and the only one to add a line the brief did not give in email 1: "If the payment has already been made, please disregard this message" - a stock phrase, harmless, not a fact. Email 2 says plainly "I cannot accept that level of increase". Only the first email carries an "Email 1" heading. Three follow-up chips offered ("Add a thank-you note", "Include a call to action", "Make the tone more formal").

## Answer

**Email 1**

Subject: Invoice QR-2026-0314

Hi Miguel,

I hope you're well.

I'm writing about invoice QR-2026-0314 for €412.60, which was due on 20 August and remains unpaid. I sent a first reminder on 28 August and wanted to follow up.

Under our payment terms, a 2% late fee can be applied. However, I value our relationship with Café Aurora and would like to continue working together, so I will waive the late fee if payment reaches us by 30 September.

If the payment has already been made, please disregard this message. Otherwise, I would appreciate an update when you have a moment.

Many thanks for your attention.

Best regards,

Ana, Quinta da Ribeira

Subject: Re: Proposed Price Adjustment

Hi Sofia,

Thank you for your proposal and for the partnership we have built over the last three years.

I have reviewed the proposed 12% price increase from 1 October. Unfortunately, I cannot accept that level of increase. I can accept a 6% increase starting from 1 November, provided that Olaria Beira can commit to a three-week lead time on orders.

I hope we can find a solution that works for both of us and continue our cooperation. If we cannot reach an agreement on these terms, I will need to consider other supplier options, although my preference is to keep working together.

I look forward to hearing your thoughts.

Best regards,

Ana, Quinta da Ribeira

Subject: Order 10482

Hi Inês,

Thank you for sending the photos of the damaged bowl from order 10482. I'm sorry that one of the bowls arrived broken.

We can offer either of the following:

- A replacement bowl, shipped on Monday; or
- A refund of €24.90 for the bowl.

Please let me know which option you prefer.

In the meantime, please keep the packaging until we reply. You do not need to send the broken bowl, the packaging, or any other items back to us.

Thank you for your patience, and I look forward to hearing from you.

Best regards,

Ana, Quinta da Ribeira