# Grammarly — writing emails, raw output

- Date: 2026-09-23, about 08:37 (+07). Free plan, the "Ask AI" box in a new document in Grammarly's web editor (app.grammarly.com), which counts against 100 prompts a month. Grammarly is the Roster's writing Specialist and has no chat page; this box is its only way to write from a brief.
- Deviation: Grammarly's editor (coda.grammarly.com) cannot be driven by the browser extension - every read or click on it times out - so the operator ran this stage by hand from a wizard script (`scripts/wizard-grammarly.sh`, not committed): the brief was placed on the clipboard, pasted into Ask AI and sent; the reply was copied out of the panel and captured from the clipboard. Time to answer was not measured.
- Capture: the operator's copy of the panel. It came out in the panel's order - two "Insert" cards for emails 2 and 3 first, then the full reply - and with the panel's own words in it ("Inserted the result into the document.", "Insert"), which are not Grammarly's writing. The answer below is the reply as written, from "Here are your three emails:".
- First read: three emails with subject lines (on the same line as the numbered heading), all fifteen facts, 96 / 91 / 99 words, signed "Best, Ana, Quinta da Ribeira" on one line. Two softenings and two additions: "I may need to consider other suppliers" where the brief said "will have to"; "While I appreciate your situation" - a sympathy Ana did not express; "a consistent three-week lead time on all future orders" - "consistent" and "all future" are Grammarly's; "hope to keep our partnership going strong" and an exclamation mark on the apology ("Thank you again for your understanding and support!"). Nothing invented as a fact. Grammarly also inserted the result into the document by itself, which is what its Ask AI is for.

## Answer

Here are your three emails:

1. To Miguel at Café Aurora (wholesale customer, unpaid invoice): Subject: Friendly Reminder: Invoice QR-2026-0314

Hi Miguel,

I hope all is well in Porto! I wanted to gently remind you about invoice QR-2026-0314 for €412.60, which was due on 20 August. I sent a first reminder on 28 August, but I haven't seen the payment come through yet.

Our terms include a 2% late fee, but I'll be happy to waive this if the payment arrives by 30 September. We really value working with Café Aurora and hope to keep our partnership going strong.

Thank you so much, and let me know if you need anything from my side.

Best wishes, Ana, Quinta da Ribeira

2. To Sofia at Olaria Beira (ceramics supplier, price rise negotiation): Subject: About Your Proposed Price Increase

Hi Sofia,

Thank you for your message and for being our ceramics partner these past three years. I've seen your proposal for a 12% price rise from 1 October. While I appreciate your situation, I can accept a 6% increase from 1 November, provided Olaria Beira can commit to a consistent three-week lead time on all future orders.

If this is not possible, I may need to consider other suppliers for our ceramics range. I hope we can find a way to continue working together.

Looking forward to your reply.

Best, Ana, Quinta da Ribeira

3. To Inês Carvalho (retail customer, broken bowl): Subject: Your Order 10482 – Replacement or Refund

Hi Inês,

Thank you for letting me know about the broken bowl in your order 10482 and for sending the photos so quickly. I'm really sorry this happened.

You can choose either a replacement bowl, which I'll send out on Monday, or a refund of €24.90 for the bowl—just let me know which you'd prefer. Please keep the packaging until we confirm next steps. There's no need to send anything back.

Thank you again for your understanding and support!

Best, Ana, Quinta da Ribeira

Each email is under 150 words, plain and friendly, and contains only your specified facts.